Contact support
Email us with the app name, what you were trying to do, the exact error message and a screenshot where possible.
Before contacting us
- Extract the downloaded ZIP before opening the suite.
- Keep the Applications and Assets folders together.
- Start the suite with Start LocalWorks.bat.
- Use an up-to-date version of Chrome or Microsoft Edge.
- Close any earlier LocalWorks launcher window before starting again.
Payment or delivery issue
Include the checkout email address and Razorpay payment reference. Never email your password, OTP, card number, UPI PIN or API credentials.
Refund requests
Refund requests must be submitted within five working days of purchase. Review the Refund Policy before contacting support.